Shipping Policy

Thank you for shopping with Vecare.

Processing Time

All orders are processed within 1–3 business days (excluding weekends and holidays). Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Times

Estimated delivery times:

• Canada: 3–10 business days
• United States: 5–12 business days
• International: 7–21 business days

Please note that delivery times are estimates and may vary due to carrier delays, weather conditions, customs processing, or other unforeseen circumstances.

Shipping Rates

Shipping costs are calculated at checkout based on your location and selected shipping method.

We may offer free shipping promotions from time to time. Any applicable free shipping offers will be displayed at checkout.

International Orders

International customers may be responsible for customs duties, taxes, and import fees imposed by their local government. These charges are not included in the purchase price or shipping cost.

Order Tracking

Once your order has been shipped, you will receive a tracking number via email (when available). Please allow up to 48 hours for tracking information to update.

Lost or Delayed Packages

We are not responsible for shipping delays caused by carriers, customs, weather conditions, or other circumstances beyond our control. If your package appears lost, please contact us and we will do our best to assist you.

Incorrect Shipping Address

Please ensure your shipping address is correct before placing your order. We are not responsible for packages sent to an incorrect address provided by the customer.

Contact Us

If you have any questions regarding shipping, please contact us at:

Email: support@vecare.com